Refund requests for the 2020 European Mentoring Summit conference must be made in writing to email@example.com on or prior to the 1st of September 2020. A 50% refund of the registration fee shall be given for cancellations received on or prior to the 1st of September. No refunds shall be made after the 1st of September. No refunds shall be made for cancellations due to inclement weather. Summit2020 reserves the right to substitute faculty, or cancel or reschedule sessions because of low enrollment or other circumstances. If Summit2020 must cancel the conference in its entirety due to circumstances beyond the control of Summit2020 (including but not limited to, acts of God, war, terrorism, failure of transportation, weather, accidents, fires, electrical failures, strikes, labor disputes, postal delays, explosions, and government orders or regulations), Summit2020 may refund the appropriate registration fees to conference registrants, deducting administrative costs; no refunds shall be made for travel expenses related to the conference. Attendees who purchase non-refundable airline tickets do so at their own risk.
If you find that you are unable to attend the Summit Conference, you are welcome to send a colleague in your place. Please contact firstname.lastname@example.org with the name and email address of the new attendee to arrange the transfer.
Refunds in Case of Emergency
If an attendee is unable to attend the Summit based on serious illness or death (of self or a family member), a partial refund (amount paid minus a €50 processing charge) may be granted. Requestors shall submit the request in writing to email@example.com. The team shall review the request to ensure it is in accordance with written policy. No refunds shall be granted for cancelled or missed flights and/or inclement weather.